- Chapter 1 Introduction to Personal Computer Hardware
- Section 1.0 Introduction to Personal Computers
- Section 1.1 Personal Computers
- Topic 1.1.1 What is in a Computer?
- Topic 1.1.2 Electrical and ESD Safety
- Section 1.2 PC Components
- Topic 1.2.1 Case and power supplies
- Topic 1.2.2 Motherboards
- Topic 1.2.3 CPUs and Cooling Systems
- Topic 1.2.4 Memory
- Topic 1.2.5 Adapter Cards and Expansion Slots
- Topic 1.2.6 Hard disk drives and SSDs
- Topic 1.2.7 Optical Storage Devices
- Topic 1.2.8 Ports, Cables, and Adaptors
- Topic 1.2.9 Input Devices
- Topic 1.2.10 Output Devices
- Section 1.3 Computer Disassembly
- Topic 1.3.1 The Technician’s Toolkit
- Topic 1.3.2 Computer Disassembly
- Section 1.4 Summary
- Chapter 2 PC Assembly
- Section 2.0 Introduction
- Section 2.1 Assemble the Computer
- Topic 2.1.1 General and Fire Safety
- Topic 2.1.2 Open the Case and Connect the Power Supply
- Topic 2.1.3 Install the Motherboard Components
- Topic 2.1.4 Install Internal Drives
- Topic 2.1.5 Install the Adapter Cards
- Topic 2.1.6 Select Additional Storage
- Topic 2.1.7 Install the Cables
- Section 2.2 Summary
- Chapter 3 Advanced Computer Hardware
- Section 3.0 Introduction to Advanced Computer Hardware
- Section 3.1 Boot the Computer
- Topic 3.1.1 POST, BIOS, CMOS and UEFI
- Topic 3.1.2 BIOS/UEFI Configuration
- Section 3.2 Electrical Power
- Topic 3.2.1 Wattage and Voltage
- Topic 3.2.2 Power Fluctuation and Protection
- Section 3.3 Advanced Computer Functionality
- Topic 3.3.1 CPU Architectures and Operation
- Topic 3.3.2 RAID
- Topic 3.3.3 Ports, Connectors, and Cables
- Topic 3.3.4 Monitors
- Section 3.4 Computer Configuration
- Topic 3.4.1 Upgrade Computer Hardware
- Topic 3.4.2 Configurations for Specialized Computers
- Section 3.5 Protecting the Environment
- Topic 3.5.1 Safe Disposal of Equipment and Supplies
- Section 3.6 Summary
- Chapter 4 Preventive Maintenance and Troubleshooting
- Section 4.0 Introduction
- Section 4.1 Preventive Maintenance
- Topic 4.1.1 PC Preventive Maintenance Overview
- Section 4.2 Troubleshooting Process
- Topic 4.2.1 Troubleshooting Process Steps
- Topic 4.2.2 Common Problems and Solutions for PCs
- Topic 4.2.3 Apply Troubleshooting Process to Computer Components and Peripherals
- Section 4.3 Summary
- Chapter 5 Networking Concepts
- Section 5.0 Introduction
- Section 5.1 Network Components and Types
- Topic 5.1.1Types of Networks
- Topic 5.1.2Internet Connection Types
- Section 5.2 Networking Protocols, Standards, and Services
- Topic 5.2.1 Transport Layer Protocols
- Topic 5.2.2 Application Port Numbers
- Topic 5.2.3 Wireless Protocols
- Topic 5.2.4 Network Services
- Section 5.3 Network Devices
- Topic 5.3.1 Basic Network Devices
- Topic 5.3.2 Security Devices
- Topic 5.3.3 Other Network Devices
- Section 5.4 Network Cables
- Topic 5.4.1Network Tools
- Topic 5.4.2 Copper Cables and Connectors
- Topic 5.4.3 Fiber Cables and Connectors
- Section 5.5 Summary
- Chapter 6 Applied Networking
- Section 6.0 Introduction
- Section 6.1 Device to Network Connection
- Topic 6.1.1 Network Addressing
- Topic 6.1.2 Configure a NIC
- Topic 6.1.3 Configure a Wired and Wireless Network
- Topic 6.1.4 Firewall Settings
- Topic 6.1.5 IoT Device Configuration
- Section 6.2 Basic Troubleshooting Process for Networks
- Topic 6.2.1 Applying the Troubleshooting Process to
- Topic 6.2.2 Network Problems and Solutions
- Section 6.3 Summary
- Chapter 7 Laptops and Other Mobile Devices
- Section 7.0 Introduction
- Section 7.1 Characteristics of laptops and other mobile devices
- Topic 7.1.1 Mobile Device Overview
- Topic 7.1.2 Laptop Components
- Topic 7.1.3 Laptop Display Components
- Section 7.2 Laptop Configuration
- Topic 7.2.1 Power Settings Configuration
- Topic 7.2.2 Wireless Configuration
- Section 7.3 Laptop Hardware and Component Installation and Configuration
- Topic 7.3.1Expansion Slots
- Topic 7.3.2 Replacing Laptop Components
- Section 7.4 Other Mobile Device Hardware Overview
- Section 7.5 Network Connectivity and Email
- Section 7.6 Preventive Maintenance for Laptops and other Mobile Devices
- Section 7.7 Basic Troubleshooting Process for Laptops and other Mobile Devices
- Section 7.8 Summary
- Chapter 8 Printers
- Chapter 9 Virtualization and Cloud Computing
- Chapter 10 Windows Installation
- Chapter 11 Windows Configuration
- Chapter 12 Mobile, Linux, and macOS Operating Systems
- Chapter 13 Security
- Chapter 14 The IT Professional